Yes. We implement comprehensive data protection including encryption, HIPAA compliance protocols, and secure infrastructure. We are actively pursuing industry-standard certifications including SOC 2 Type II to validate our security measures.

Personal caregiving information is encrypted end-to-end.
We never share individual data with employers - companies only receive aggregate, anonymized analytics on program utilization and outcomes.

Andrea uses secure, privacy-protected interactions to understand your specific family dynamics, care needs, and stress patterns.
All learning happens within your encrypted account - no personal information is shared between users or with employers.

No. Employers only receive aggregate, anonymized data about program utilization and wellness trends. Your personal conversations with Andrea, care details, and individual usage remain completely private and confidential.

Free tier includes community support. Pro includes email support. Enterprise includes dedicated account management, training sessions, and priority technical support with SLA guarantees.

Yes. Individual users can upgrade from Free to Pro instantly.
Enterprise customers can adjust seat counts monthly.

Managing care for multiple loved ones is streamlined with Rezilia Pro.
Track up to 5 care recipients, coordinate between family caregivers, and organize distinct care plans all from one unified dashboard that keeps complex situations manageable.

You can cancel anytime from your account settings. Pro subscriptions remain active until the end of your billing cycle, and you'll retain access to your care data for 90 days after cancellation. Enterprise customers have flexible terms based on their contract, with data export options available during transition periods.